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Southwest airlines operations – a strategic perspective southwest airlines operations – a strategic according to a recent hbs case study, southwest airlines. While virtually every major us airline has declared bankruptcy in the past 10 years, southwest airlines has remained solvent and has consecutively generated a.
In addition to its commercial and financial success, southwest airlines also takes the #10 place on the 2012 customer service hall of fame. Southwest airlines act ii – an airline in trouble presented to prof hitesh manocha presented by swagat sen gupta 48-b poo.
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